How do I fix WiFi problems?
Step 1: Check settings & restart. Make sure Wi-Fi is on. Then turn it off and on again to reconnect
Try connecting to the Wi-Fi network with another device, like a laptop computer or friend's phone.
Common Connection Issues
The network is too slow. Users complain the network is too slow. ...
The Wi-Fi signal is weak. ...
Network connections break
How do I know if I'm connected to the Internet?
Windows 10 lets you quickly check your network connection status. And if you're having trouble with your connection, you can run the Network troubleshooter to try and fix it. Select the Start button, then select Settings > Network & Internet > Status.